Frequently Asked Questions
Everything you need to know about your Soera shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are Soera garments ethically made?
Yes, we partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable manufacturing practices.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible buy-now-pay-later options through Klarna and Afterpay.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and changes are no longer possible.